01.Choose a car
02.We check up the car
03.Order and pay
04.We will provide a guarantee
05.We buy out the car
06.We deliver

How does Carvago work?

Simply. Choose a car. We will arrange a detailed inspection. Based on that you can decide whether you want the car. We then buy it, arrange an extended warranty, register it and deliver it to you.

How Carvago works
  • svg-inline-icon:/images/icons/finance-32.svg
    Money back guarantee

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    Can I really return the car?

    Of course, you can. We trust our service and know that we only sell inspected vehicles in excellent technical condition. Together with our customers we are fighting for better vehicles on roads.

    Carvago, therefore, always assumes all risks connected with the vehicle. And if you simply don’t like the car, you can return it to us up to 14 days after receiving it.

    Can I really return the car?

    Of course, you can. We trust our service and know that we only sell inspected vehicles in excellent technical condition. Together with our customers we are fighting for better vehicles on roads.

    Carvago, therefore, always assumes all risks connected with the vehicle. And if you simply don’t like the car, you can return it to us up to 14 days after receiving it.

  • svg-inline-icon:/images/icons/caraudit-32.svg
    Safe purchase

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    You don’t risk anything buying

    Carvago is the safest way of buying a used car. Before each purchase we first of all carefully examine the chosen car and you then decide on the basis of its current condition and our recommendation.

    You always sign the contract with Carvago, so all guarantees are provided by us - you only need to buy the car, in your native language.

    Wherever the car is from, you always make the payment to a local account in your local curency.

    You don’t risk anything buying

    Carvago is the safest way of buying a used car. Before each purchase we first of all carefully examine the chosen car and you then decide on the basis of its current condition and our recommendation.

    You always sign the contract with Carvago, so all guarantees are provided by us - you only need to buy the car, in your native language.

    Wherever the car is from, you always make the payment to a local account in your local curency.

  • svg-inline-icon:/images/icons/legal-32.svg
    6-month warranty

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    You receive an extended warranty on the car

    For even greater peace of mind, aside from the warranty for hidden defects, you also have from us an extended 6-month warranty on the essentials - the engine, gearbox and differential.

    If you want even more, you can choose a longer period of coverage for other parts of the vehicle in the order.

    You receive an extended warranty on the car

    For even greater peace of mind, aside from the warranty for hidden defects, you also have from us an extended 6-month warranty on the essentials - the engine, gearbox and differential.

    If you want even more, you can choose a longer period of coverage for other parts of the vehicle in the order.

Play video
1:56

01.

1 000 000 cars per click

We process over 7 million ads every day, but we recommend only 10% of them for purchase. With the remaining cars, something often "doesn't fit" us.

Why do you not show cars from all of the dealers?

We only work with tried and tested dealers and only select cars which meet strict criteria. From 7 million adverts, we only recommend 1 000 000 cars for purchase, which is however still 10x more than the number of cars on offer in the Czech Republic. In addition to that, each vehicle must pass a thorough technical inspection consisting of more than 270 parameters before it can be sold. You will receive the result of the entire inspection and photo documentation together with our recommendation in advance.

Do you sell only vetted cars?

Each vehicle must pass a thorough technical inspection consisting of more than 270 parameters before it can be sold. In addition to this, Carvago becomes the owner of the car before it is delivered to the customer and assumes all risks associated with the vehicle. And if there is any problem, you can return the car to us at any time within 14 days of purchase.

Where do the cars in your offer come from?

The size of the offer often determines whether or not you find the car you are looking for. So far, customers in the Czech Republic have been able to choose from 70,000 cars. However, Carvago offers more than 1 000 000. And each car is just as close as the next - one click away. And since you are buying the car from us, communication is always only in Czech, regardless where the car is located. We will take care of any language and legal issues. If you're looking for a 2017 Volkswagen Golf with a diesel engine and a mileage of at most 50,000 kilometers, you will find about 10 of them for sale in the Czech Republic. You will find at least 153 cars with these parameters at Carvago. And a lot of them at a better price, with better equipment or better looking.
Carvago offer
We are your trusted advisor
Carvago offer
We are your trusted advisor
We offer vehicles from trustworthy sellers, we are not their owners. This is why we are always pleased to advise you objectively. We don’t need to get rid of any unsellable vehicles which have been standing in the car lot for half a year.
Offer

02.

We arrange a vehicle inspection

We do not own cars in our offer, so we must first thoroughly check them. We know specific models and motorizations perfectly and we know what to focus on for each of them.

Which things do we check?

First of all, we physically inspect each car using the CarAudit service which includes 270 inspection points, VIN verification and detailed photos of any damage. Where possible, we request complete service documentation which we compare with the physical condition of the car and the records from the authorised dealers. We also compare the car with other cars on the market of a similar age and with a similar mileage. We only recommend cars in excellent technical condition.

Who inspects the car?

Depending on the car’s country of origin, we either use our network of authorised technicians to perform a thorough inspection, or work with local authorised centres, such as Dekra, TUV, Pirelli and others. Everything is performed in line with a standardised process and the result is compared with similar cars on the market. We only recommend cars in excellent technical condition.

What if the car fails the inspection?

Despite the fact that we analyse more than 7 million adverts every day and only pass 10% of them for inclusion in our offer, the result of the vehicle inspection need not necessarily be satisfactory. We will tell you quite transparently why the car didn’t pass and why we are not recommending that you purchase it.
If we find the car to be unsuitable, you will not lose any money and we will refund the inspection fee. You also have the option of choosing another car.

How much does a CarAudit™ cost?

The actual inspection of the car will cost you and we are usually able to arrange this within 2 working days. You will receive a detailed report from the inspection together with our recommendation and you can then decide for yourself whether you want to buy the car. The vehicle inspection fee is a one-off fee and covers our costs for the call out of the technician, physical inspection, test drive, verification of the vehicle’s origin and condition, and the recommendation to purchase. If we find the car to be unsuitable, you will not lose any money and we will refund the CarAudit™ payment. You also have the option of choosing another car.
CarAuditCarAudit
Result of inspection within 2 working days

We are able to supply the result of the inspection within 2 working days of it being ordered in 93% of cases.

03.

Financing online
within pocas horas

You can either pay for the car with your own money or use financing via Carvago. We have above-standard conditions agreed with many verified banks and financial service providers.

Can I also pay in cash at the branch?

In view of the fact that this an online sale, payment in cash is not possible. Payment can be made either by bank transfer or by means of a cash deposit to our account in the bank.

I like the car. What comes next?

Once you have chosen your car and decided to have it inspected, you then choose the method of payment, either bank transfer or using financing from one of our partners. In the last step of the order, you can choose from a wide range of additional services.

Can I sell my old car on Carvago?

Yes, that is possible. Please fill in the form with basic information about your car and we will then contact you to discuss the purchase options.

Can I buy the car on credit?

Yes, you can either pay the whole purchase price of the car or choose the option of financing with a down payment. First of all, you order and pay for the inspection of the car to confirm your interest in the chosen car. We will pass on your request, together with your chosen car details to our financial partners for evaluation. You don’t have to worry about anything. As soon as we receive the result we will let you know.

I have already received the documentation showing the result of the inspection.
What happens next?

If you have decided to buy the car, confirm the order. We will issue you a proforma invoice for the remaining price of the car and handle all the formalities, so that you can have your chosen car as soon as possible.
Car order
Carvago warranty
Car order
Carvago warranty
Because we are buying the car for you, we assume the warranty ourselves. Vehicle returns are arranged through us, in your native language, not with the original seller.
Car order
Financing for cars from abroad too

For each car you can see the exact monthly payment.

04.

Risk-free purchase

There's no risk to you when you buy a car on Carvago. We pride ourselves on transparency and the perfect condition of the cars, and we provide our customers with maximum guarantees.

svg-inline-icon:/images/icons/oval-check.svgOnly cars from tried and tested dealers.

We select cars from tried and tested dealers and only cars which meet strict criteria. In addition to this, we inspect the cars thoroughly.

svg-inline-icon:/images/icons/oval-check.svgAll cars thoroughly inspected.

The very highest quality of our cars is crucial to us and this is why we thoroughly inspect each vehicle in 270 points and document everything.
We only recommend purchase of cars in excellent technical condition.

svg-inline-icon:/images/icons/oval-check.svgYou always buy the car directly from us.

You buy the car directly from a Czech company, with a Czech contract and handle everything in Czech in line with Czech law. If you decide to buy, we will buy the car from the dealer, so you always buy the car from us and you only ever deal with us and in Czech.

svg-inline-icon:/images/icons/oval-check.svgWarranties to ensure the maximum satisfaction.

You automatically get a 6-month warranty free of charge with the option of extending it up to 36 months.

svg-inline-icon:/images/icons/oval-check.svgOption of returning the car within 14 days.

The most important thing for us is that you have only positive feelings about buying a car from us. That you as the customer are completely satisfied just like the many customers before you.
svg-inline-icon:/images/icons/experts-48.svg
Only tried and tested
dealers
svg-inline-icon:/images/icons/warranty-48.svg
Free
6-month warranty
svg-inline-icon:/images/icons/guarantee-48.svg
Return the car within
14 days

05.

We’ll buy the car
and make all the necessary arrangements

svg-inline-icon:/images/icons/oval-check.svgWe purchase the car and deregister it in its country of origin.

Each country has its own regulations, for instance in Slovakia a vehicle must be deregistered in the same place it was registered. It’s not every business that works like Carvago.

svg-inline-icon:/images/icons/oval-check.svgWe receive the car and again thoroughly inspect it.

In our technical center we once again verify the state of the car, and if it turns out that something is wrong, we fix it or sort it out with the seller.

svg-inline-icon:/images/icons/oval-check.svgWe arrange the MOT, registration check and licence plates.

In order to arrange this we need a power of attorney from you. We will talk about this when we successfully purchase the car.

svg-inline-icon:/images/icons/oval-check.svgIf you want, we also arrange car insurance.

We have very good conditions arranged with several partners, so you don’t need to take care of anything.
Carvago services
Photo documentation
Carvago services
Photo documentation
We photograph the car during the process and of course share the photos with you.
Carvago services
Play video
1:56

06.

We’ll deliver it to your house, or a pick-up point

Where will you deliver my car to?

Would you like the car to be delivered to your work, your home, or would you like to collect in from our pick-up point in Prague or Kolín? The decision is yours and yours alone. We will show you the car, hand over the keys and documents and you can finally start enjoying your car to the full.

How long will it take for you to deliver my car?

The process from receiving the payment to delivering the car typically takes 20 workdays. In some cases delivery may be delayed slightly due to administrative processes in individual European countries. However, we will always do our utmost to ensure you receive your vehicle as soon as possible. We will inform you immediately in the event of a delay or any other unexpected complications.
Carvago delivery
Unique experience guarantee
Carvago delivery
Unique experience guarantee
We can guarantee you that having the car delivered to your home is a unique experience. That’s what our customers say, and we believe them.
DeliveryDelivery
Delivery to your home

We will bring your dream car from all over Europe to you front door.

You don't risk anything by buying through Carvago

  • svg-inline-icon:/images/icons/finance-32.svg
    Money back guarantee

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    Can I really return the car?

    Of course, you can. We trust our service and know that we only sell inspected vehicles in excellent technical condition. Together with our customers we are fighting for better vehicles on roads.

    Carvago, therefore, always assumes all risks connected with the vehicle. And if you simply don’t like the car, you can return it to us up to 14 days after receiving it.

    Can I really return the car?

    Of course, you can. We trust our service and know that we only sell inspected vehicles in excellent technical condition. Together with our customers we are fighting for better vehicles on roads.

    Carvago, therefore, always assumes all risks connected with the vehicle. And if you simply don’t like the car, you can return it to us up to 14 days after receiving it.

  • svg-inline-icon:/images/icons/caraudit-32.svg
    Safe purchase

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    You don’t risk anything buying

    Carvago is the safest way of buying a used car. Before each purchase we first of all carefully examine the chosen car and you then decide on the basis of its current condition and our recommendation.

    You always sign the contract with Carvago, so all guarantees are provided by us - you only need to buy the car, in your native language.

    Wherever the car is from, you always make the payment to a local account in your local curency.

    You don’t risk anything buying

    Carvago is the safest way of buying a used car. Before each purchase we first of all carefully examine the chosen car and you then decide on the basis of its current condition and our recommendation.

    You always sign the contract with Carvago, so all guarantees are provided by us - you only need to buy the car, in your native language.

    Wherever the car is from, you always make the payment to a local account in your local curency.

  • svg-inline-icon:/images/icons/legal-32.svg
    6-month warranty

    More
    svg-inline-icon:/images/icons/oval-plus.svg
    You receive an extended warranty on the car

    For even greater peace of mind, aside from the warranty for hidden defects, you also have from us an extended 6-month warranty on the essentials - the engine, gearbox and differential.

    If you want even more, you can choose a longer period of coverage for other parts of the vehicle in the order.

    You receive an extended warranty on the car

    For even greater peace of mind, aside from the warranty for hidden defects, you also have from us an extended 6-month warranty on the essentials - the engine, gearbox and differential.

    If you want even more, you can choose a longer period of coverage for other parts of the vehicle in the order.

Try out how Carvago works.

Now all that’s left is to choose your next car. We’ll be delighted if it’s from us.