Mercedes-Benz B-Class vs. Volkswagen Touran: Complete Comparison 2025
Introduction
The Mercedes-Benz B-Class, a premium compact MPV, entices with a luxurious interior and advanced technologies associated with the three-pointed star brand. It is pitted against the Volkswagen Touran, the representative from Wolfsburg, which prides itself on maximum practicality, spaciousness, and clever solutions for daily family life. Let's see how these two German cars fare in a direct comparison.


Exterior Dimensions Comparison
Exterior Dimensions: A Battle of Compactness vs. Spaciousness
Looking at the exterior dimensions, it is immediately clear that the Mercedes-Benz B-Class and the Volkswagen Touran are aimed at slightly different customers, although both fall into the MPV category. The Volkswagen Touran is larger in all key parameters, making it a more traditional representative of family cars where space is the top priority. The B-Class, on the other hand, is more compact, which gives it agility and elegance.
The most significant difference is found in length and height. The Touran is a noticeable 108 mm longer and 106 mm taller than the B-Class. These numbers directly translate into interior space – the Touran not only offers the option of a seven-seater layout but also a generally airier cabin and a more generous luggage compartment. For families who regularly travel with a lot of luggage or need maximum flexibility, the Touran is the clear favourite. Conversely, the shorter and lower body of the B-Class makes parking and maneuvering in narrow city streets easier.
The difference in width and wheelbase further underscores the focus of both cars. The Touran is 33 mm wider and its wheelbase is 57 mm longer. A longer wheelbase usually results in a smoother ride on motorways and more legroom for rear-seat passengers. While the B-Class with its more compact dimensions lags slightly in this regard, it still offers plenty of comfort for a four-member crew and rewards with a better sense of control and a sportier driving character.
| Parameter | Mercedes-Benz B-Class MPV | Volkswagen Touran MPV |
|---|---|---|
| Length (mm) | 4419 | 4527 |
| Width (mm) | 1796 | 1829 |
| Height (mm) | 1562 | 1668 |
| Wheelbase (mm) | 2729 | 2786 |
Mercedes-Benz B-Class vs. Volkswagen Touran: Luggage Compartment Volume
Boot Volume and Practicality: A Clash of Titans
If luggage compartment volume is a key criterion for you, then this battle is decided even before opening the tailgate for the first time. The Volkswagen Touran in this discipline clearly defeats the Mercedes-Benz B-Class and offers one of the largest boots in its class. The difference is so striking that it can be a deciding factor for many families.
The Mercedes-Benz B-Class (W247 generation, from 2019) has a solid volume of 455 litres in its basic configuration. For some diesel variants, this value is slightly reduced to 445 litres. After folding down the rear seats, which are split 40:20:40, an almost flat loading area is created and the transport capacity increases to a respectable 1540 litres (or 1530 l for diesels). However, it should be noted that the plug-in hybrid version B 250 e has a smaller boot of 405 litres due to the batteries. Even so, it's a space that can comfortably handle a weekly shop as well as a family holiday.
The Volkswagen Touran (second generation, from 2015) is in a completely different league. Even in the five-seater version, it offers a gigantic 834 litres. After folding down the second row of seats, it turns into a small van with a space of 1980 litres. If you opt for the popular seven-seater version, with all seats in place, you are left with a symbolic 137 litres. However, after folding the third row of seats into the floor, you still get a staggering 743 litres, which is almost 300 litres more than the Mercedes. For large families who often transport prams, sports equipment, or travel long distances, the Touran is the clear choice in terms of practicality.
Luggage Compartment Volume Comparison
| Parameter | Mercedes-Benz B-Class MPV | Volkswagen Touran MPV |
|---|---|---|
| Basic volume (litres) | 445 - 455 | 834 (5 seats) / 743 (7 seats, 3rd row folded) |
| Maximum volume (litres) | 1530 - 1540 | 1980 (5 seats) / 1857 (7 seats) |
Towing Capacity
Towing Capacity: Who Can Tow More?
When choosing a family MPV, the ability to tow a trailer is also a key factor for many buyers, whether it's a caravan for a holiday or a trailer for transporting materials. In this respect, the capabilities of the Mercedes B-Class and the Volkswagen Touran differ depending on the specific engine version, with the Touran generally offering slightly higher maximum values.
The Mercedes-Benz B-Class of the W247 generation (from 2019) can handle a braked trailer weighing from 1600 kg to 1800 kg. For example, the B 200 and the diesel B 200 d versions can handle up to 1800 kg in some specifications, which is more than sufficient for most family caravans. The second-generation Volkswagen Touran (from 2015) is no worse off. Basic petrol engines, such as the popular 1.5 TSI, can handle a trailer weighing 1500 kg. But it shows its real strength with diesel engines. More powerful variants of the 2.0 TDI engine are capable of towing a braked trailer weighing up to 1800 kg. For unbraked trailers, the value for both models is a standard 750 kg.
As a result, while the Mercedes B-Class offers a solid and consistent towing capacity across its more powerful engine versions, with the Touran, choosing the right engine is key. If you plan to regularly tow heavier loads, a more powerful diesel Touran will be a safer bet. However, for normal recreational use, the B-Class's capabilities are more than sufficient.
| Model and engine version | Braked trailer weight (kg) | Unbraked trailer weight (kg) |
|---|
| Mercedes-Benz B 200 (W247) | 1600 - 1800 | 750 | | Mercedes-Benz B 200 d (W247)| 1600 - 1800 | 750 | | VW Touran 1.5 TSI (II) | 1500 | 750 | | VW Touran 2.0 TDI (110 kW) (II) | 1800 | 750 |
Mercedes-Benz B-Class vs. Volkswagen Touran: Overview of the Most Common Engines
Engine Comparison: Premium Technology vs. Proven Classic
When choosing an engine, the different philosophies of the two brands become fully apparent. The Mercedes-Benz B-Class relies on technologically advanced and diverse power units, including mild-hybrids, a powerful plug-in hybrid, and optional all-wheel drive. The Volkswagen Touran, on the other hand, offers a more pragmatic, but time-tested and highly reliable range of TSI and TDI engines, perfectly suited to the needs of a family car. This choice fundamentally affects not only dynamics and fuel consumption but also purchase and service costs.
Mercedes-Benz B-Class (W247) Engines
The engine range for the B-Class is modern and extensive. The core consists mainly of turbocharged four-cylinder petrol and diesel engines. A major attraction is the plug-in hybrid version, the B 250 e, which offers an impressive electric range and low running costs for daily commuting. Another key advantage over the Touran is the availability of 4MATIC all-wheel drive on selected more powerful versions, which drivers in more challenging weather conditions will appreciate. Furthermore, cars produced from autumn 2022 onwards are equipped with mild-hybrid technology as standard on petrol engines, contributing to lower fuel consumption and smoother operation.
| Engine Type | Fuel | Power (kW) | Torque (Nm) | Transmission |
|---|---|---|---|---|
| B 180 | Petrol | 100 | 200 | 7G-DCT |
| B 200 | Petrol | 120 | 250 | 7G-DCT |
| B 220 4MATIC | Petrol | 140 | 300 | 8G-DCT |
| B 250 4MATIC | Petrol | 165 | 350 | 8G-DCT |
| B 180 d | Diesel | 85 | 280 | 8G-DCT |
| B 200 d | Diesel | 110 | 320 | 8G-DCT |
| B 220 d | Diesel | 140 | 400 | 8G-DCT |
| B 250 e | Plug-in hybrid | 160 (system) | 450 (system) | 8G-DCT |
Volkswagen Touran (2nd Generation) Engines
With the second-generation Touran, Volkswagen focused on optimisation and reliability. For the used car market of recent years, the two most important engines are the petrol 1.5 TSI EVO and the diesel 2.0 TDI. The 1.5 TSI unit is equipped with an Active Cylinder Management (ACT) system, which deactivates two cylinders under low load, significantly saving fuel. It is a great all-rounder for both urban and extra-urban driving. The 2.0 TDI engine is the legendary "motorway mile-eater," ideal for families with high annual mileage. The Touran's range is simpler; it does not include hybrid variants or all-wheel drive.
In older models of this generation (up to around 2018), you may also encounter the 1.2 TSI, 1.4 TSI, and 1.6 TDI engines, which were later replaced by more modern units.
| Engine Type | Fuel | Power (kW) | Torque (Nm) | Transmission |
|---|---|---|---|---|
| 1.5 TSI EVO | Petrol | 110 | 250 | 6-speed manual / 7-speed DSG |
| 2.0 TDI | Diesel | 85 | 320 | 6-speed manual / 7-speed DSG |
| 2.0 TDI | Diesel | 110 | 340-360 | 6-speed manual / 7-speed DSG |
| 2.0 TDI | Diesel | 140 | 400 | 7-speed DSG |
Verdict and Recommendation
-
Mercedes-Benz B-Class is the ideal choice for those looking for a premium feel, top-notch technology, and a wider range of options. If you often drive short distances and have a place to charge, the plug-in hybrid B 250 e is unbeatable. For those who require confidence in all weather conditions, there's 4MATIC all-wheel drive.
-
Volkswagen Touran will appeal primarily to practically-minded drivers and families for whom reliability, low running costs, and maximum utility are key. The 1.5 TSI engine is an excellent compromise between performance and fuel economy. For high motorway mileage, the proven 2.0 TDI remains an unbeatable choice.
Recommended Engines
Choosing the right engine is key to long-term satisfaction with a car. In the case of a premium compact MPV and its more practical competitor, the recommendations differ depending on what you expect from the car – whether it's refinement and modern technology, or proven and robust engineering. Our choice is based on a combination of performance, real-world fuel consumption, owner feedback, and mechanical reliability.
For the Mercedes-Benz B-Class we recommend: 2.0d (B 200 d, 110 kW)
For the W247 generation of the Mercedes-Benz B-Class, the ideal choice is the two-litre diesel engine with the internal designation OM 654. The power output of 110 kW (150 hp) and torque of 320 Nm provide the car with confident dynamics even when fully loaded. The engine is characterised by exceptionally refined operation and, when paired with the eight-speed 8G-DCT dual-clutch transmission, it shifts smoothly and without hesitation. A key advantage is its real-world fuel consumption – on a calm drive outside the city, it's not difficult to achieve figures around 4.5 l/100 km, while motorway journeys result in consumption of around 5.5 l/100 km. The OM 654 unit is considered very reliable, although for cars manufactured before 2020, there is occasional talk of camshaft problems due to neglected maintenance. Therefore, it is crucial to ensure regular and timely oil changes. This engine is ideal for drivers who frequently travel long distances and appreciate the combination of low fuel consumption, high comfort, and an adequate power reserve.
For the Volkswagen Touran we recommend: 2.0 TDI (110 kW)
For the Volkswagen Touran, the 2.0 TDI engine from the EA288 series is a safe bet. Its output of 110 kW (150 hp) is perfectly optimal for a family MPV, providing enough power for brisk motorway travel and overtaking on country roads. The engine is known for its robustness and durability, making it a workhorse that can handle high mileage without any problems. Real-world combined fuel consumption ranges between 5.5 and 6.5 litres per 100 km. A potential risk, as with all modern diesels, is the diesel particulate filter (DPF), which can become clogged during frequent short trips around town. It is therefore more suitable for drivers who regularly take the car on longer journeys. On used models, it is also important to check the condition of the cooling system and, for versions with a DSG gearbox, to ensure that the oil has been changed regularly (every 60,000 km for the 6-speed, 120,000 km for the 7-speed version). Overall, the 2.0 TDI is the best choice for the Touran for families looking for a reliable, economical, and powerful engine for everyday use and long holiday trips.
Mercedes-Benz B-Class vs. Volkswagen Touran: Real-World Fuel Consumption
Real-World Consumption: Will Fuel Economy Decide the Winner?
The on-paper consumption figures provided by manufacturers are one thing, but real-world driving is another. Every experienced motorist knows that the actual numbers can vary depending on driving style, vehicle load, and route profile. To get the most accurate picture, we looked at data from the German portal Spritmonitor.de, where drivers themselves meticulously record every refuelling. We are comparing the latest generations of both cars that are relevant to the used car market: the Mercedes-Benz B-Class (W247, from 2018) and the Volkswagen Touran (2nd generation, from 2015).
The following table shows the average real-world fuel consumption of the most common engine versions of both models, as reported by their actual owners.
| Model and Engine | Average Real-World Consumption (l/100 km) |
|---|---|
| Mercedes-Benz B 180 (1.3 petrol, 100 kW) | 6.8 |
| Mercedes-Benz B 200 (1.3 petrol, 120 kW) | 7.1 |
| Mercedes-Benz B 180 d (2.0 diesel, 85 kW) | 5.2 |
| Mercedes-Benz B 200 d (2.0 diesel, 110 kW) | 5.5 |
| Volkswagen Touran 1.5 TSI (1.5 petrol, 110 kW) | 7.2 |
| Volkswagen Touran 2.0 TDI (2.0 diesel, 90 kW) | 5.8 |
| Volkswagen Touran 2.0 TDI (2.0 diesel, 110 kW) | 6.1 |
Several trends are clear from the data. In both cases, diesel engines are significantly more economical than their petrol counterparts, by an average of 1.5 to 2 litres per 100 km. For drivers who cover tens of thousands of kilometres a year, especially on motorways, a diesel variant will be the clear choice. For example, the Mercedes B 180 d, with a consumption of just over five litres, is excellent in this respect.
Petrol engines, especially modern turbocharged units, perform better on shorter journeys and in city traffic, where diesel engines with particulate filters may not be at their best. Interestingly, although the Touran is more practical and spacious, it shows slightly higher consumption in a direct comparison of engine versions than its premium competitor. For example, the Touran 1.5 TSI uses around 7.2 l/100 km in the real world, which is slightly more than the comparably powerful petrol B-Class models. A similar trend applies to the diesel versions.
For the typical family user who combines city driving with weekend trips, the difference in fuel costs between the two cars will be in the order of a few tens of euros per month. Although the Mercedes-Benz B-Class is more economical by a few tenths of a litre across all engine versions, fuel consumption is unlikely to be the main deciding factor in the purchase. The choice between diesel and petrol should be based primarily on the planned annual mileage and the most common type of routes.
Mercedes-Benz B-Class vs. Volkswagen Touran: Price Range and Availability of Used Cars
Price Range: Premium Surcharge vs. Mainstream Affordability
When comparing the prices of used Mercedes-Benz B-Class and Volkswagen Touran cars, a clear trend emerges: the Touran is generally the more affordable choice, while the B-Class maintains its premium brand status with a higher price tag even as a used car. The price difference is not only due to the brand image but also to the equipment and technologies used.
Volkswagen Touran: A Sensible Investment
The second-generation Volkswagen Touran, produced since 2015, is in high demand on the used car market, which is a testament to its qualities. Thanks to the wide range of offers, it is possible to find models in various price brackets.
- Basic overview: Well-maintained cars from 2020-2022 are most often found in the range of from €16,500 to €22,500.
- Influence of engine and mileage: Prices vary significantly depending on the engine and the number of kilometres driven. For example, a 2020 Touran 2.0 TDI with higher mileage (around 170,000 km) can be purchased for just under €16,500. Conversely, low-mileage examples with the popular 1.5 TSI petrol engine and better equipment will be closer to or exceed the €20,500 mark.
In general, the Touran offers excellent value for money, making it a favourite for families looking for maximum practicality for a reasonable price.
Mercedes-Benz B-Class: Affordable Luxury
The third-generation B-Class (W247), introduced in 2019, brought a touch of luxury, modern technology, and premium workmanship to the compact MPV segment. This is logically reflected in the prices of used cars.
- Price positioning: Used models from 2020-2022 typically range in price from €19,500 to €26,500.
- Average prices: The average price for a 2020 model year is around €20,500, which is about €1,500 to €2,000 higher than a comparably aged Touran.
- Equipment plays a role: The price increases significantly with higher equipment levels (e.g., AMG line, Widescreen digital cockpit, advanced assistants) and more powerful engines, such as the B 200d or B 220d two-litre diesel.
The investment in a B-Class is therefore higher, but for their money, buyers get not only a practical car but also a premium feel, cutting-edge technology, and the prestigious appearance associated with the Mercedes-Benz brand.
| Model | Approximate Price Range (2020-2022) | Key Factors Influencing the Price |
| :--- | :--- | :--- | | Mercedes-Benz B-Class | €20,000 - €27,000 | Equipment line, engine, mileage, premium features (Widescreen Cockpit, assistants) | | Volkswagen Touran | €16,000 - €23,000 | Engine (TDI vs. TSI), mileage, equipment (Highline vs. Comfortline), 7-seater version |
Safety and Euro NCAP Ratings
Safety and Euro NCAP Results
When choosing a family car, safety is a key factor. Although both models have boasted a five-star rating from the independent organisation Euro NCAP in the past, it is necessary to look at the details and, above all, the year in which the tests were carried out. The methodology of crash tests is constantly becoming stricter, and therefore percentage results from different years cannot be directly compared. A more recent test means stricter criteria.
Mercedes-Benz B-Class
The latest generation of the B-Class (W247) underwent Euro NCAP tests in 2019 and received a full five stars. The car achieved excellent results in adult occupant protection, where it scored 96%, and also in child protection with 90%. These figures testify to a very strong body structure and advanced restraint systems. In the category of vulnerable road user protection (pedestrians and cyclists), the B-Class scored 78% and received 75% for its assistance systems. This is a modern and comprehensive safety package that meets the high standards of the end of the last decade.
Volkswagen Touran
The Volkswagen Touran was originally tested in 2015, when it also received five stars. However, due to its long life cycle, it was re-tested in 2022 under significantly stricter and more modern rules. According to this new methodology, its rating dropped to four stars. The specific scores were 77% for adult protection, 81% for child protection, 62% for vulnerable road user protection, and 66% for assistance systems. Although four stars may seem like a step backwards, it is important to realise that the 2022 tests placed much more emphasis on active safety and protection in more complex accident scenarios that were not assessed in 2015.
Verdict
Although the Touran has a more recent rating, it is clear that its basic design dates from an earlier era. The Mercedes-Benz B-Class, tested in 2019, offers a higher overall percentage score and, at the time of its test, represented the pinnacle of passive safety. Its occupant protection results are still extremely impressive. The Touran, despite losing one star in the stricter test, still provides a solid level of safety, but the more modern design and systems of the B-Class give it a slight edge in this comparison.
| Parameter | Mercedes-Benz B-Class | Volkswagen Touran |
|---|---|---|
| Year of testing | 2019 | 2022 (re-test) |
| Adult occupant protection | 96 % | 77 % |
| Child occupant protection | 90 % | 81 % |
| Vulnerable road user protection | 78 % | 62 % |
| Safety Assist | 75 % | 66 % |
Comparison of Interesting Equipment Features
In addition to the standard equipment, each of the models offers several unique features that may be decisive for the customer, as each car approaches added value differently.
Mercedes-Benz B-Class: Digital Luxury and Advanced Technologies
The Mercedes-Benz B-Class in the W247 generation (from 2018) focuses on modern technology and a premium driving experience commonly associated with the brand's higher models.
- MBUX Infotainment: The interior is dominated by the MBUX (Mercedes-Benz User Experience) system with two widescreen displays that form a single unit. It offers advanced "Hey Mercedes" voice control that understands natural speech, and augmented reality navigation that projects directions directly onto the camera image.
- Advanced assistants from higher classes: The B-Class could be equipped with a package of assistance systems that allows for partially autonomous driving. The system can automatically maintain speed, monitor the lane, and adapt the speed before bends or intersections based on map data.
- Comfort features: Optional massage and air-conditioned seats were available, increasing comfort on long journeys. Another interesting feature is the Energizing system, which can synchronise music, ambient lighting, and air conditioning to create a specific mood (e.g., for refreshment or relaxation).
- Rear seat variability: Although it focuses on technology, the B-Class does not forget about practicality. The rear bench can be moved by 14 cm, allowing you to choose between more legroom for passengers or a larger luggage compartment.
Volkswagen Touran: Maximum Practicality and Family Genius
The second-generation Volkswagen Touran (from 2015) is a master of practical space utilisation and offers solutions designed specifically for the needs of active families.
- Ingenious seating system: The Touran offers three separate, full-size, and sliding seats in the second row. Each of them can be folded down flat with the boot floor, creating a huge and flexible loading area. Most versions also offer a third row of seats, making it a seven-seater.
- Storage compartments everywhere: The Touran is literally dotted with storage compartments. You can find them under the seats, in the floor, in the ceiling, and in the doors. The total number can be close to 47, making it the ideal companion for keeping things tidy even with children on board.
- Integrated child seats: A unique optional feature was two integrated child seats in the outer seats of the second row. In a moment, a standard seat can be converted into a full-fledged child seat for older children, saving space and time.
- Pro-family technologies: The Touran could be equipped with an "electronic voice amplification" system, which uses microphones to transmit the driver's voice to the rear speakers, so they don't have to shout at children in the third row. A Cargo Management system was also available for easy organisation of the luggage compartment.
Mercedes-Benz B-Class vs. Volkswagen Touran: Key Advantages and Disadvantages
Mercedes-Benz B-Class (W247)
Advantages:
- Premium and modern interior: The dashboard with a pair of large displays (MBUX system) and high-quality materials create a sense of luxury that you won't find in the Volkswagen.
- High ride comfort and refinement: The chassis is tuned for comfortable travel, effectively filtering out bumps, and the cabin is exceptionally quiet, especially at motorway speeds.
- Economical and refined engines: The diesel engines, in particular, are characterized by very low fuel consumption and quiet operation, making them ideal for long journeys.
- High level of safety and assistance systems: The B-Class inherits many advanced technologies from higher Mercedes model lines, contributing to both active and passive safety.
- Easy entry and higher seating position: Thanks to the taller body structure, getting into the car is comfortable, which will be appreciated by older people or parents with children in car seats.
Disadvantages:
- Smaller interior space and boot: Compared to the Touran, the B-Class offers noticeably less space for rear-seat passengers and luggage (the basic boot capacity is 455 litres).
- Higher purchase price and running costs: As a premium vehicle, the B-Class is more expensive not only to buy but also in terms of servicing and spare parts.
- Limited interior variability: The rear seats do not offer the same flexibility as the three individual and sliding seats in the Touran.
- Less engaging driving characteristics: The focus on comfort means that the driving experience is not as agile or engaging for the driver as some of its competitors.
Volkswagen Touran (2nd generation)
Advantages:
- Exceptional spaciousness and variability: The interior is huge, with the option of seven seats and three individually sliding and folding seats in the second row, making it an ideal family car.
- Gigantic luggage space: In a five-seat configuration, the Touran offers a boot capacity of up to 743 litres, which is a top figure in the segment.
- Practicality and thoughtful details: Plenty of storage compartments, folding tables, and robust materials make the Touran a great companion for everyday family life.
- Confident and predictable handling: Despite its size, the Touran drives much like a compact car; it is stable and predictable.
- Reliable and proven engines: The petrol TSI engines (e.g., 1.4 TSI and 1.5 TSI) in particular are considered a reliable and dynamically adequate choice.
Disadvantages:
- More conservative interior and exterior design: Compared to the Mercedes, the Touran looks much more sedate and less premium; the interior materials are high-quality but not luxurious.
- Potential problems with the DSG gearbox: Some used cars may experience problems with the dual-clutch gearbox, which requires regular maintenance.
- Risk of DPF filter clogging in diesels: Frequent short city trips pose a risk of clogging the diesel particulate filter in diesel engines.
- Higher aerodynamic noise at motorway speeds: Due to its boxier body shape, there may be more wind noise in the cabin at higher speeds than in the B-Class.
Mercedes-Benz B-Class vs. Volkswagen Touran: Common Faults and Owner Complaints
What to Watch Out For: The Most Common Problems and Recalls
Based on our own CarAudit inspections, breakdown statistics, and service data, we have compiled an overview of the most common problems that used car buyers should watch out for. Neither model suffers from major design flaws, but there are specific areas that require increased attention.
Mercedes-Benz B-Class (W247, from 2018)
The third-generation B-Class is generally considered a reliable car. However, it can experience some problems, often related to its advanced electronics and complex technology.
- Engine and gearbox: With diesel engines (especially the B 200d), problems with turbochargers sometimes occur, which can manifest as a loss of power or increased smokiness. The cause is often neglected oil service. At higher mileage, the 7G-DCT automatic gearboxes may exhibit rougher shifting or delayed responses. Regular oil changes in the gearbox are crucial for its long life.
- Electronics and infotainment: The MBUX system is modern, but its early versions could suffer from software bugs that caused the screen to freeze or connectivity to drop. Most of these issues were resolved with software updates at an authorised service centre. Problems with the electromechanical boot lock, which can stop working due to moisture ingress, also occur occasionally.
- Chassis and brakes: Some owners report creaking from the front axle, usually caused by worn stabiliser links. Brake components can be subject to faster wear, which is a trade-off for the car's higher weight. A thorough physical inspection of the used car before purchase is therefore essential.
- Recalls: Several recalls were issued for the W247 generation. These concerned, for example, a possible fuel leak in models from 2016–2020 or improperly welded front seat frames in cars from 2018. It is important to verify that all these actions have been carried out on the specific vehicle.
Summary for Mercedes-Benz: Problems are rather isolated and often related to electronics or neglected maintenance. These are not major mechanical shortcomings, but rather minor inconveniences that can be more expensive to repair.
Volkswagen Touran (2nd generation, from 2015)
The second-generation Touran has built a reputation as a reliable and practical family car. Nevertheless, it has a few known weaknesses that are good to be aware of.
- Engine and gearbox: With the 1.4 TSI petrol engines of the EA211 series, increased oil consumption may occur. For the 1.6 TDI and 2.0 TDI diesel engines, it is crucial to monitor the condition of the diesel particulate filter (DPF), which can become clogged during frequent short trips. Problems can also arise with the EGR valve. The DSG automatic gearboxes are generally reliable but require a regular oil change every 60,000 km. Neglecting this interval can lead to expensive mechatronics repairs.
- Chassis and brakes: The Touran is a heavier car, which leads to faster wear of the brake discs and pads. Before buying, it is advisable to check the condition of the chassis components, especially the shock absorbers and silent blocks, which can be worn out after high mileage.
- Electronics and interior: Occasionally, problems with electronics may occur, such as with parking sensors, the electric parking brake, or a non-functional heating fan. In the interior of more used units, creaking plastics may appear.
- Recalls: The Touran has also had several recalls. A significant one concerned the panoramic sunroof, where moisture could penetrate and cause a short circuit in the ambient lighting module (cars from 2015-2018). Another recall concerned the possible loosening of the locking ring in the steering gear on models from 2019.
Summary for Volkswagen: The Touran is considered a mechanically durable car. Most of its problems are well-known and serviceable. The key to trouble-free operation is regular and careful maintenance, especially for the engines and the DSG gearbox. A comprehensive vehicle inspection will reveal any potential neglect.
Tips for Choosing a Used Car
When buying a used car, a thorough inspection is crucial and should not be underestimated, even with premium MPVs. Here are a few specific points to focus on with these two models to make your investment worthwhile.
When choosing a Mercedes-Benz B-Class
- Check the MBUX infotainment system: The dual screens are impressive, but they can suffer from software bugs. During a test drive, try all the functions – connect your phone via Bluetooth, enter a destination into the navigation, and click through all the menus. Look for freezing, slow touchscreen responses, or sudden system reboots. The fix may only require a software update, but sometimes it can involve an expensive hardware replacement.
- Focus on the dual-clutch transmission (DCT): During the test drive, observe how the gearbox shifts. Any jerking, shuddering when pulling away, or noticeable delays when shifting (both up and down) can signal a problem. It is particularly sensitive to neglected maintenance, so ask for the service history with documented regular gearbox oil changes.
- Listen to the chassis on uneven surfaces: The B-Class has a stiffer suspension, but any knocking, creaking, or loud bangs from the axles when going over speed bumps or potholes are a warning sign. This is often due to worn-out control arm bushings or stabilizer links, which are fixable but represent unnecessary initial costs. A thorough technical inspection of the car should reveal these shortcomings.
- Check the functionality of the electronics: Modern cars are full of electronic assistants and comfort features. Make sure everything works, from the electric parking brake and ambient lighting to the parking sensors and camera. Even a minor electrical fault can mean complex and costly diagnostics.
When choosing a Volkswagen Touran
- Thoroughly test the DSG gearbox: The DSG automatic gearbox is a common source of problems, especially in cars with higher mileage or neglected maintenance. During the test drive, focus on the smoothness of shifting at low speeds and when crawling in traffic. Shuddering, jerking, or delayed responses when accelerating can indicate an impending mechatronics failure or worn clutches, which are repairs that can cost thousands.
- Watch out for cold starts on diesel engines (TDI): If possible, insist on starting the car from completely cold. Any prolonged cranking, irregular engine running after starting, or bluish smoke from the exhaust can indicate problems with the injectors, glow plugs, or even engine compression. These problems are typical for engines that have been used for many short city trips.
- Check the condition of the diesel particulate filter (DPF): For diesel versions that have been driven mainly on short routes, there is a risk of the DPF getting clogged. An illuminated filter warning light on the dashboard is a clear warning. Even if it's not on, ask the owner about their driving style. Frequent city driving without regular longer journeys for regeneration can significantly shorten the filter's life, and its replacement is expensive.
- Listen for noises from the chassis and steering: When driving over bumps, listen for any knocking from the front axle. A common and relatively cheap fault is worn stabilizer links. When turning the steering wheel while stationary, notice any creaking or grinding that could indicate a problem with the upper shock absorber mounts. Every physical inspection of a used car should include these points.
FAQ: Frequently Asked Questions
Which car offers more space and practicality?
The Volkswagen Touran is a traditional MPV designed for maximum space and versatility, often offering up to seven seats. The Mercedes-Benz B-Class is more of a luxurious and compact MPV that places greater emphasis on design and comfort for five passengers. For larger families or those who need maximum cargo space, the Touran is the more practical choice.
What is the difference in the interior and build quality?
The interior of the B-Class follows the spirit of modern Mercedes-Benz vehicles with premium materials, digital displays, and a feeling of luxury. The Volkswagen Touran has a more conservatively designed but very well-made and ergonomically clear interior focused on functionality. The Mercedes thus feels more luxurious, while the Touran relies on proven practicality.
Which model is more reliable?
Both models are considered reliable, but statistics and owner experiences suggest a slight edge for the Volkswagen in terms of long-term reliability and lower repair costs. With the Mercedes, more expensive repairs related to its advanced electronics can occasionally occur. A thorough service history is key for both cars.
What are the driving characteristics and comfort like?
The Mercedes-Benz B-Class offers a more comfortable and refined ride with better sound insulation, which corresponds to its premium focus. The Volkswagen Touran has a slightly stiffer chassis but still provides very good ride comfort and is more confident in corners. For maximum comfort on long journeys, the Mercedes has a slight advantage.
Are the running costs comparable?
Running costs, including fuel consumption, are very similar for comparable engine versions. The differences appear in the costs for service and spare parts, where Volkswagen is generally cheaper than the premium brand Mercedes-Benz. Insurance may also be slightly higher for the B-Class.
Conclusion: Which model to choose?
The choice between the Mercedes-Benz B-Class and the Volkswagen Touran is a classic example of the battle between premium style and uncompromising practicality. Although both cars fall into the MPV category, their focus is so different that the final decision depends entirely on your personal priorities and lifestyle.
The Mercedes-Benz B-Class is the clear choice for those who desire a sense of luxury, cutting-edge technology, and a prestigious vehicle, but also need a more practical body style than a classic hatchback. It offers a more modern and premium interior with the MBUX infotainment system, a higher level of ride comfort, and a perceived safer drive supported by excellent Euro NCAP test results. It is the ideal companion for a smaller family or couples who appreciate quality and design and are willing to pay extra for prestige and advanced features, even at the cost of a smaller boot and less interior space.
On the other hand, there is the Volkswagen Touran, a master in the discipline called "family life". If your key criteria are maximum space, the option of seven seats, a gigantic luggage compartment, and smart, practical solutions, then the Touran is unrivalled. It is a car built with everyday challenges in mind, from transporting prams to family holidays. Although its interior does not feel as luxurious or technologically advanced as the Mercedes, its functionality, reliability, and overall lower running costs make it the sensible choice for anyone who puts utility first.
In short:
- Choose the Mercedes-Benz B-Class if: You are looking for a premium experience, the latest technology, high comfort, and design is as important to you as practicality.
- Choose the Volkswagen Touran if: You have a large family, need the maximum possible space, the versatility of seven seats, and are looking for a reliable workhorse at a reasonable price.
Both cars are excellent choices on the used car market, but each excels in a different area. Your decision should depend on whether you prefer the star on the bonnet and a technological edge, or unbeatable space and practicality.
Sources: ADAC, pistonheads.com, carwow.co.uk, insideevs.com, automobilemag.com, electricvehicleweb.com
This article was prepared using artificial intelligence tools. The section guarantor is Petr Dušek.
Published on February 4, 2026